{"id":100,"date":"2026-05-11T16:56:15","date_gmt":"2026-05-11T16:56:15","guid":{"rendered":"https:\/\/ph-performance.co.uk\/?page_id=100"},"modified":"2026-05-11T16:57:02","modified_gmt":"2026-05-11T16:57:02","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/ph-performance.co.uk\/?page_id=100","title":{"rendered":"TERMS & CONDITIONS"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\r\n\r\n\r\n\r\n\r\nTerms & Conditions \u2014 Powerhaus Performance | Milton Keynes<\/title>\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Bebas+Neue&family=Montserrat:wght@300;400;500;600;700;800;900&family=Cormorant+Garamond:ital,wght@0,300;0,400;0,500;1,300;1,400&display=swap\" rel=\"stylesheet\">\r\n<style>\r\n :root {\r\n --red: #DC2626;\r\n --red-light: #EF4444;\r\n --red-dark: #991B1B;\r\n --red-dim: rgba(220,38,38,0.10);\r\n --black: #030303;\r\n --deep: #0A0A0A;\r\n --surface: #0F0F0F;\r\n --surface2: #161616;\r\n --text: #F5F3F0;\r\n --muted: #8A8782;\r\n --border: rgba(220,38,38,0.18);\r\n --border-light: rgba(220,38,38,0.10);\r\n --container-padding: 24px;\r\n }\r\n\r\n *, *::before, *::after { margin:0; padding:0; box-sizing:border-box; }\r\n\r\n html { scroll-behavior: smooth; }\r\n\r\n body {\r\n font-family: 'Montserrat', sans-serif;\r\n background: var(--black);\r\n color: var(--text);\r\n overflow-x: hidden;\r\n -webkit-font-smoothing: antialiased;\r\n -moz-osx-font-smoothing: grayscale;\r\n font-size: 1.1rem;\r\n line-height: 1.8;\r\n }\r\n\r\n ::-webkit-scrollbar { width: 4px; }\r\n ::-webkit-scrollbar-track { background: var(--black); }\r\n ::-webkit-scrollbar-thumb { background: var(--red); border-radius: 2px; }\r\n ::selection { background: var(--red); color: #fff; }\r\n\r\n \/* Full-width sections *\/\r\n .page-hero,\r\n .marquee-strip,\r\n .content-section,\r\n .contact-section,\r\n footer {\r\n position: relative;\r\n width: 100vw;\r\n left: 50%;\r\n right: 50%;\r\n margin-left: -50vw;\r\n margin-right: -50vw;\r\n }\r\n\r\n .page-hero-content,\r\n .content-inner,\r\n .contact-layout,\r\n .footer-top,\r\n .footer-bottom {\r\n max-width: 900px;\r\n margin-left: auto;\r\n margin-right: auto;\r\n padding-left: var(--container-padding);\r\n padding-right: var(--container-padding);\r\n }\r\n\r\n \/* ========== PAGE HERO ========== *\/\r\n .page-hero {\r\n height: auto;\r\n min-height: 40vh;\r\n display: flex;\r\n flex-direction: column;\r\n justify-content: center;\r\n overflow: hidden;\r\n padding: 100px 0 60px;\r\n position: relative;\r\n background: var(--deep);\r\n }\r\n @media (max-width: 768px) {\r\n .page-hero { min-height: 30vh; padding: 70px 0 40px; }\r\n }\r\n\r\n .page-hero-bg {\r\n position: absolute;\r\n inset: 0;\r\n background-image: url('https:\/\/images.unsplash.com\/photo-1450101499163-c8848c66ca85?w=1800&q=80');\r\n background-size: cover;\r\n background-position: center 40%;\r\n filter: brightness(0.2) saturate(0.3);\r\n }\r\n .page-hero-overlay {\r\n position: absolute;\r\n inset: 0;\r\n background: linear-gradient(\r\n to bottom,\r\n rgba(3,3,3,0.75) 0%,\r\n rgba(3,3,3,0.5) 40%,\r\n rgba(3,3,3,0.85) 80%,\r\n rgba(3,3,3,1) 100%\r\n );\r\n }\r\n .page-hero-accent {\r\n position: absolute;\r\n top: 30%;\r\n right: -100px;\r\n width: 400px;\r\n height: 400px;\r\n background: radial-gradient(circle, rgba(220,38,38,0.07) 0%, transparent 70%);\r\n pointer-events: none;\r\n }\r\n\r\n .page-hero-content {\r\n position: relative;\r\n z-index: 2;\r\n text-align: center;\r\n }\r\n\r\n .page-hero-tag {\r\n font-family: 'Bebas Neue', sans-serif;\r\n font-size: 1.4rem;\r\n letter-spacing: 0.2em;\r\n color: var(--red);\r\n margin-bottom: 10px;\r\n opacity: 0;\r\n animation: fadeUp 0.8s 0.3s ease forwards;\r\n }\r\n .page-hero-title {\r\n font-family: 'Bebas Neue', sans-serif;\r\n font-size: clamp(2.5rem, 6vw, 5rem);\r\n line-height: 0.94;\r\n letter-spacing: 0.02em;\r\n color: var(--text);\r\n text-transform: uppercase;\r\n opacity: 0;\r\n animation: fadeUp 0.9s 0.5s ease forwards;\r\n }\r\n .page-hero-title span {\r\n color: var(--red);\r\n display: block;\r\n }\r\n .page-hero-sub {\r\n font-family: 'Cormorant Garamond', serif;\r\n font-size: 1.15rem;\r\n font-style: italic;\r\n color: rgba(245,243,240,0.5);\r\n margin-top: 14px;\r\n opacity: 0;\r\n animation: fadeUp 0.9s 0.7s ease forwards;\r\n }\r\n\r\n \/* ========== MARQUEE ========== *\/\r\n .marquee-strip {\r\n background: var(--red-dark);\r\n padding: 12px 0;\r\n overflow: hidden;\r\n white-space: nowrap;\r\n border-top: 2px solid var(--red);\r\n border-bottom: 2px solid var(--red);\r\n }\r\n .marquee-inner { display:inline-flex;animation:marquee 20s linear infinite; }\r\n .marquee-item {\r\n font-family: 'Bebas Neue', sans-serif;\r\n font-size: 0.8rem;\r\n letter-spacing: 0.24em;\r\n color: #fff;\r\n padding: 0 36px;\r\n display: flex;\r\n align-items: center;\r\n gap: 36px;\r\n text-transform: uppercase;\r\n }\r\n .marquee-item::after { content:'';width:4px;height:4px;background:var(--red-light);display:block;border-radius:50%; }\r\n @keyframes marquee { from{transform:translateX(0);} to{transform:translateX(-50%);} }\r\n\r\n \/* ========== CONTENT SECTION ========== *\/\r\n .content-section { padding: 80px 0; background: var(--black); }\r\n\r\n .effective-date {\r\n text-align: center;\r\n font-size: 0.8rem;\r\n font-weight: 600;\r\n letter-spacing: 0.1em;\r\n text-transform: uppercase;\r\n color: var(--red-light);\r\n margin-bottom: 40px;\r\n padding-bottom: 30px;\r\n border-bottom: 1px solid var(--border-light);\r\n }\r\n\r\n .terms-block {\r\n margin-bottom: 48px;\r\n }\r\n\r\n .terms-block h2 {\r\n font-family: 'Bebas Neue', sans-serif;\r\n font-size: 2.2rem;\r\n letter-spacing: 0.05em;\r\n color: var(--text);\r\n text-transform: uppercase;\r\n margin-bottom: 18px;\r\n padding-bottom: 10px;\r\n border-bottom: 2px solid var(--red);\r\n display: inline-block;\r\n }\r\n\r\n .terms-block p {\r\n font-size: 0.95rem;\r\n line-height: 1.9;\r\n color: var(--muted);\r\n margin-bottom: 14px;\r\n }\r\n\r\n .terms-block p strong {\r\n color: var(--text);\r\n font-weight: 700;\r\n }\r\n\r\n .terms-block ul {\r\n list-style: none;\r\n padding-left: 0;\r\n margin-bottom: 14px;\r\n }\r\n\r\n .terms-block ul li {\r\n font-size: 0.95rem;\r\n line-height: 1.9;\r\n color: var(--muted);\r\n padding: 4px 0 4px 24px;\r\n position: relative;\r\n }\r\n\r\n .terms-block ul li::before {\r\n content: '';\r\n position: absolute;\r\n left: 4px;\r\n top: 14px;\r\n width: 6px;\r\n height: 6px;\r\n background: var(--red);\r\n border-radius: 50%;\r\n }\r\n\r\n .terms-block .highlight-box {\r\n background: var(--surface);\r\n border: 1px solid var(--border);\r\n padding: 28px 32px;\r\n margin: 20px 0;\r\n border-left: 3px solid var(--red);\r\n }\r\n\r\n .terms-block .highlight-box p {\r\n margin-bottom: 8px;\r\n font-size: 0.92rem;\r\n }\r\n\r\n .terms-block .highlight-box p:last-child {\r\n margin-bottom: 0;\r\n }\r\n\r\n .terms-block .contact-links {\r\n display: flex;\r\n flex-wrap: wrap;\r\n gap: 20px;\r\n margin-top: 16px;\r\n }\r\n\r\n .terms-block .contact-links a {\r\n color: var(--red-light);\r\n text-decoration: none;\r\n font-size: 0.88rem;\r\n font-weight: 600;\r\n letter-spacing: 0.04em;\r\n transition: color 0.3s;\r\n }\r\n\r\n .terms-block .contact-links a:hover {\r\n color: #fff;\r\n }\r\n\r\n .terms-block .list-dash li::before {\r\n content: '\u2013';\r\n position: absolute;\r\n left: 4px;\r\n top: 4px;\r\n color: var(--red);\r\n font-weight: 700;\r\n background: none;\r\n width: auto;\r\n height: auto;\r\n border-radius: 0;\r\n }\r\n\r\n \/* ========== FOOTER ========== *\/\r\n footer { padding: 50px 0 28px; background: var(--black); border-top: 2px solid rgba(220,38,38,0.15); }\r\n .footer-top { display: grid; grid-template-columns: 2fr 1fr 1fr; gap: 50px; margin-bottom: 40px; }\r\n @media (max-width: 768px) { .footer-top { grid-template-columns: 1fr; gap: 32px; } }\r\n .footer-brand .logo { font-family: 'Bebas Neue', sans-serif; font-size: 2rem; letter-spacing: 0.14em; color: var(--red); margin-bottom: 12px; text-transform: uppercase; }\r\n .footer-brand p { font-size: 0.82rem; line-height: 1.7; color: var(--muted); max-width: 280px; }\r\n .footer-col h4 { font-size: 0.62rem; font-weight: 800; letter-spacing: 0.3em; text-transform: uppercase; color: var(--red-light); margin-bottom: 20px; }\r\n .footer-col ul { list-style: none; }\r\n .footer-col ul li { margin-bottom: 10px; }\r\n .footer-col ul li a { font-size: 0.82rem; color: var(--muted); text-decoration: none; letter-spacing: 0.03em; transition: color 0.3s; }\r\n .footer-col ul li a:hover { color: var(--red); }\r\n .footer-bottom { display: flex; align-items: center; justify-content: space-between; padding-top: 28px; border-top: 1px solid var(--border-light); flex-wrap: wrap; gap: 14px; }\r\n .footer-copy { font-size: 0.72rem; color: var(--muted); letter-spacing: 0.06em; }\r\n .footer-disclaimer { font-size: 0.65rem; color: rgba(138,135,130,0.45); text-align: right; max-width: 400px; line-height: 1.6; }\r\n @media (max-width: 768px) { .footer-disclaimer { text-align: left; } }\r\n\r\n \/* ========== ANIMATIONS ========== *\/\r\n @keyframes fadeUp { from{ opacity:0; transform:translateY(24px); } to{ opacity:1; transform:translateY(0); } }\r\n .reveal { opacity: 0; transform: translateY(32px); transition: opacity 0.8s, transform 0.8s; }\r\n .reveal.visible { opacity: 1; transform: none; }\r\n\r\n @media (max-width: 768px) {\r\n body { font-size: 1rem; }\r\n .terms-block { margin-bottom: 36px; }\r\n .terms-block h2 { font-size: 1.7rem; }\r\n .terms-block p, .terms-block ul li { font-size: 0.9rem; }\r\n .terms-block .highlight-box { padding: 20px 22px; }\r\n .footer-copy, .footer-disclaimer { text-align: center; width: 100%; }\r\n }\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<!-- PAGE HERO -->\r\n<section class=\"page-hero\">\r\n <div class=\"page-hero-bg\" aria-hidden=\"true\"><\/div>\r\n <div class=\"page-hero-overlay\" aria-hidden=\"true\"><\/div>\r\n <div class=\"page-hero-accent\" aria-hidden=\"true\"><\/div>\r\n\r\n <div class=\"page-hero-content\">\r\n <div class=\"page-hero-tag\">POWERHAUS<\/div>\r\n <h1 class=\"page-hero-title\">\r\n TERMS &<br>\r\n <span>CONDITIONS<\/span>\r\n <\/h1>\r\n <p class=\"page-hero-sub\">Please read carefully before booking any service with Powerhaus Performance.<\/p>\r\n <\/div>\r\n<\/section>\r\n\r\n<!-- MARQUEE -->\r\n<div class=\"marquee-strip\" aria-hidden=\"true\">\r\n <div class=\"marquee-inner\">\r\n <div class=\"marquee-item\">ECU Tuning<\/div><div class=\"marquee-item\">Diagnostics<\/div><div class=\"marquee-item\">Performance Upgrades<\/div><div class=\"marquee-item\">Bespoke Remaps<\/div><div class=\"marquee-item\">Same Day Service<\/div><div class=\"marquee-item\">Milton Keynes<\/div><div class=\"marquee-item\">Powerhaus<\/div>\r\n <div class=\"marquee-item\">ECU Tuning<\/div><div class=\"marquee-item\">Diagnostics<\/div><div class=\"marquee-item\">Performance Upgrades<\/div><div class=\"marquee-item\">Bespoke Remaps<\/div><div class=\"marquee-item\">Same Day Service<\/div><div class=\"marquee-item\">Milton Keynes<\/div><div class=\"marquee-item\">Powerhaus<\/div>\r\n <\/div>\r\n<\/div>\r\n\r\n<!-- TERMS CONTENT -->\r\n<section class=\"content-section\">\r\n <div class=\"content-inner\">\r\n\r\n <p class=\"effective-date reveal\">\ud83d\udcc4 Effective Date: 09\/07\/2025<\/p>\r\n\r\n <div class=\"reveal\">\r\n <p style=\"font-size:0.95rem;line-height:1.9;color:var(--muted);margin-bottom:40px;\">\r\n These Terms & Conditions govern all services provided by <strong>Powerhaus Performance<\/strong>, including tuning, diagnostics, remapping, and performance modifications.\r\n <\/p>\r\n <\/div>\r\n\r\n <!-- Services Offered -->\r\n <div class=\"terms-block reveal\">\r\n <h2>Services Offered<\/h2>\r\n <p>We provide the following automotive services:<\/p>\r\n <ul>\r\n <li>ECU tuning and remapping<\/li>\r\n <li>Diagnostics and fault analysis<\/li>\r\n <li>Performance upgrades (e.g. turbo installs, intercooler fitting)<\/li>\r\n <li>General vehicle enhancement and consultation<\/li>\r\n <\/ul>\r\n <p>All services are performed at our workshop in Milton Keynes.<\/p>\r\n <\/div>\r\n\r\n <!-- Booking & Cancellation -->\r\n <div class=\"terms-block reveal\">\r\n <h2>Booking & Cancellation<\/h2>\r\n <ul>\r\n <li>Appointments must be booked in advance.<\/li>\r\n <li>Cancellations must be made at least 12 hours prior to the scheduled appointment.<\/li>\r\n <li>If a customer fails to cancel within this period or does not attend, we reserve the right to retain the deposit.<\/li>\r\n <li>For standard tuning services, no deposit is required.<\/li>\r\n <li>For all other services, a deposit is required before work begins. Deposit amounts vary depending on labour and parts involved.<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <!-- Payment Terms -->\r\n <div class=\"terms-block reveal\">\r\n <h2>Payment Terms<\/h2>\r\n <ul>\r\n <li>Full payment is due after the work is completed.<\/li>\r\n <li>Accepted payment methods: cash, bank transfer, and (soon) card payments.<\/li>\r\n <li>Deposits soon will be paid online via our website.<\/li>\r\n <li>Installed parts are non-refundable.<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <!-- Warranty & Liability -->\r\n <div class=\"terms-block reveal\">\r\n <h2>Warranty & Liability<\/h2>\r\n <ul>\r\n <li>Powerhaus Performance does not offer warranties on modified vehicles.<\/li>\r\n <li>Customers acknowledge that manufacturer warranties may be voided due to tuning or performance modifications.<\/li>\r\n <li>We are not liable for any mechanical failure, engine damage, emissions breach, or insurance invalidation resulting from services provided.<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <!-- Customer Consent -->\r\n <div class=\"terms-block reveal\">\r\n <h2>Customer Consent<\/h2>\r\n <p>By booking a service or submitting a quote request, the customer:<\/p>\r\n <ul>\r\n <li>Confirms understanding of the risks associated with tuning and modifications<\/li>\r\n <li>Agrees to the terms outlined in our Tuning Disclaimer<\/li>\r\n <li>May be required to provide consent via checkbox, signed form, or written confirmation<\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <!-- Communication & Booking Channels -->\r\n <div class=\"terms-block reveal\">\r\n <h2>Communication & Booking Channels<\/h2>\r\n <p>We accept enquiries via:<\/p>\r\n <ul>\r\n <li>Website contact form<\/li>\r\n <li>Email: <a href=\"mailto:info@PH-Performance.co.uk\" style=\"color:var(--red-light);text-decoration:none;\">info@PH-Performance.co.uk<\/a><\/li>\r\n <li>Phone: 07920 631118<\/li>\r\n <li>WhatsApp or social media (TikTok, Facebook)<\/li>\r\n <\/ul>\r\n <p>All bookings must be confirmed via form submission\u2014either by the customer or by us on their behalf.<\/p>\r\n <\/div>\r\n\r\n <!-- Cancellations (Extended) -->\r\n <div class=\"terms-block reveal\">\r\n <h2>Cancellations<\/h2>\r\n <div class=\"highlight-box\">\r\n <p>Cancellations made within twelve (12) hours of the scheduled appointment time, or failure to attend without prior notice, shall constitute a breach of booking terms. In such cases, the customer agrees to be held liable for any parts, components, or consumables that were specially ordered, allocated, or prepared for their service.<\/p>\r\n <p>The amount payable may include:<\/p>\r\n <p style=\"padding-left:20px;\">\u2013 The full retail cost of the affected parts where resale is not viable, or<\/p>\r\n <p style=\"padding-left:20px;\">\u2013 A partial fee covering handling, supplier restocking charges, and administrative costs.<\/p>\r\n <p>By completing a booking and accepting these terms, the customer acknowledges this liability and agrees to settle any applicable charges resulting from short-notice cancellation or non-attendance. PH Performance reserves the right to issue an invoice for these costs, payable within seven (7) days of cancellation.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div style=\"text-align:center;margin-top:50px;padding-top:30px;border-top:1px solid var(--border-light);\" class=\"reveal\">\r\n <p style=\"font-size:0.85rem;color:var(--muted);\">If you have any questions about these Terms & Conditions, please <a href=\"mailto:info@PH-Performance.co.uk\" style=\"color:var(--red-light);text-decoration:none;\">contact us<\/a> before booking.<\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n<\/section>\r\n\r\n<!-- FOOTER -->\r\n<footer>\r\n <div class=\"footer-top\">\r\n <div class=\"footer-brand\">\r\n <div class=\"logo\">POWERHAUS<\/div>\r\n <p>Engineers of emotion, precision, and performance. Bespoke ECU tuning, dyno-verified \u2014 same-day service in Milton Keynes.<\/p>\r\n <\/div>\r\n <div class=\"footer-col\">\r\n <h4>Legal<\/h4>\r\n <ul>\r\n <li><a href=\"#\">Terms & Conditions<\/a><\/li>\r\n <li><a href=\"#\">Privacy Policy<\/a><\/li>\r\n <li><a href=\"#\">Tuning Disclaimer<\/a><\/li>\r\n <li><a href=\"#\">Cookie Policy<\/a><\/li>\r\n <\/ul>\r\n <\/div>\r\n <div class=\"footer-col\">\r\n <h4>Contact<\/h4>\r\n <ul>\r\n <li><a href=\"mailto:info@PH-Performance.co.uk\">info@PH-Performance.co.uk<\/a><\/li>\r\n <li><a href=\"tel:07920631118\">07920 631118<\/a><\/li>\r\n <li><a href=\"#\">Milton Keynes<\/a><\/li>\r\n <li><a href=\"#\">Contact Form<\/a><\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <div class=\"footer-bottom\">\r\n <div class=\"footer-copy\">\u00a9 2025 Powerhaus Performance. All rights reserved.<\/div>\r\n <div class=\"footer-disclaimer\">Powerhaus Performance Ltd. Milton Keynes. Terms effective from 09\/07\/2025.<\/div>\r\n <\/div>\r\n<\/footer>\r\n\r\n<script>\r\n const observer = new IntersectionObserver((entries) => {\r\n entries.forEach(e => {\r\n if (e.isIntersecting) {\r\n e.target.classList.add('visible');\r\n observer.unobserve(e.target);\r\n }\r\n });\r\n }, { threshold: 0.06, rootMargin: '0px 0px -30px 0px' });\r\n\r\n document.querySelectorAll('.reveal').forEach(el => observer.observe(el));\r\n<\/script>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms & Conditions \u2014 Powerhaus Performance | Milton Keynes POWERHAUS TERMS & CONDITIONS Please read carefully before booking any service…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-100","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ph-performance.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ph-performance.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ph-performance.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ph-performance.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ph-performance.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=100"}],"version-history":[{"count":4,"href":"https:\/\/ph-performance.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/100\/revisions"}],"predecessor-version":[{"id":104,"href":"https:\/\/ph-performance.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/100\/revisions\/104"}],"wp:attachment":[{"href":"https:\/\/ph-performance.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}