Privacy Policy
This Privacy Policy explains how Powerhaus collects, uses and protects your personal information when you contact us, use our services or submit details through our website.
Information We Collect
We may collect the following information when you contact us or submit a form:
- Name
- Email address
- Phone number
- Vehicle details (make, model, registration, modifications)
- Any information you choose to include in your message
How We Use Your Information
Powerhaus uses your information to:
- Respond to your enquiry
- Provide quotes, advice or booking information
- Carry out diagnostic or tuning work
- Maintain internal records for customer service
We do not sell, rent or share your information with third parties for marketing purposes.
Legal Basis for Processing
We process your information under the following lawful bases:
- Legitimate interest – to respond to enquiries and provide services.
- Contract – when you book work or request a service.
- Consent – when you submit information voluntarily through our website.
How Long We Keep Your Information
We retain customer information only for as long as necessary to provide services, maintain records or meet legal obligations. You may request deletion of your information at any time.
How We Protect Your Data
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under UK GDPR, you have the right to:
- Request a copy of the information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent at any time
To exercise these rights, please contact us.
Third‑Party Services
If you contact us through social media, external platforms or third‑party booking tools, those services may collect their own data. We are not responsible for their privacy practices.
Links to Other Websites
Our website may contain links to external sites. We are not responsible for the content or privacy policies of those websites.
Changes to This Policy
Powerhaus may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our Contact page.